Reopening

WELCOME HOME TO THE ART CENTER

Video provided by Applied Art & Technology

Reserve your tickets

Click below to view the calendar of available time slots. Free tickets may be reserved 30 days in advance and same day ticket reservations are now available. Your timed ticket includes:

  • Reserved time to enter the museum.
  • Access to all special and permanent collection exhibitions, as well as the Shop at the Art Center.

​After you click "Make Reservation," use the calendar to select the date you would like to visit to see available time slots. Free tickets may be reserved 30 days in advance. As we enter a busier (and chillier) holiday season, the best way to avoid waiting in line is to reserve your free museum tickets before you arrive. We hope that the new, same day ticket option makes planning your visit easier than ever - you can even reserve your tickets on your smartphone when you arrive in the parking lot and skip the line upon entry. All guests will be required to provide information relevant to contact tracing purposes due to the COVID-19 pandemic. 

Please note: If you wish to "skip the line" for access to the Shop at the Art Center, please reserve a Shop ticket during the reservation process. A Shop ticket includes access to the museum; you do not need to reserve a museum admission ticket if you reserve a Shop ticket.

Make Reservation

We are thrilled to reopen our doors to you, our visitors!

In planning for reopening, the health and well-being of visitors, members, students, and staff has been our top priority. The Art Center is taking numerous steps to ensure the safety of its visitors and staff. They include:

Timed, ticketed entry. The Art Center continues to offer free admission for all; however, tickets for entry are required so that proper social distancing within the galleries can be maintained. Reservations can be made by clicking HERE or the button above.

Wayfinding. For the foreseeable future, there is a designated path through the museum, designed to ensure visitors are able to access galleries while maintaining social distancing guidelines. On-site signage and graphics will help visitors see all open galleries and Art Center staff are always available to help.

Cleanliness. Facilities teams have implemented an increased cleaning and sanitizing plan, especially in frequent contact areas and travel paths.

Masks. Art Center staff is required to wear a mask at all times when outside individual offices. Visitors will be required to wear masks while in the Art Center.

A phased approach. While the Art Center galleries are open to the public, for the safety of visitors and staff, all indoor, public programming is currently on hold. This includes docent-led tours. The Shop at the Art Center has reopened with limited capacity and Tangerine at the Art Center will look to reopen in the spring.

FAQ

Sargent Six Feet Apart
Illustration provided by Applied Art & Technology

Q. Are masks required?
A. YES, Art Center staff is required to wear a mask at all times when outside individual offices. Visitors will be required to wear masks/face coverings while in the Art Center.  Per CDC guidelines, children under the age of 2 may be exempt from wearing a mask.

Q. Are you still free?
A. YES, we are proud to continue offering free admission for all! Tickets are required to enter the museum; free tickets are available on the website with the ability to choose your preferred day and time to visit (based on availability).

Q. How do I visit the museum/how will my visit change from previous experiences?
A. When you arrive, you will be greeted at the door and directed in person and via signage to the contactless ticket holder check-in. From there, you will be guided to the start of a one-way path through the galleries to help facilitate a safe, positive experience.

Q. What happens if I come to the Art Center without getting a ticket online?
A. Reserving a ticket online for your preferred date and time is the best way to guarantee your entry into the museum. If you do not secure a ticket in advance, only a very limited number of walk up tickets can safely be permitted. 

Q. What are you doing regarding cleaning and extra safety practices?
A. Our facilities staff has instituted a cleaning checklist and cleaning plan to follow CDC recommendations and protocols to effectively and safely clean and disinfect the museum.

Additional hand sanitizer stations have been placed throughout all three buildings.

Plexi-glass dividers have been installed at locations of heavy interaction, including the front desk and education desk. 

Q. Is the Shop at the Art Center open?
A. The Shop at the Art Center is open for in-person shopping during regular museum hours. For the safety of our customers and staff, there is a limit of four shoppers in the store at any point in time.

Your ticket for admission to the museum includes access to the Shop; however, if you wish to "skip the line" for access to the Shop at the Art Center, please reserve a Shop ticket during the reservation process. If you do not hold a Shop ticket, you may have to wait in line while Shop ticket holders “skip the line.” A Shop ticket includes access to the museum and a separate museum ticket is not required.

Q. When will Tangerine at the Art Center reopen?
A. Tangerine at the Art Center is not currently open. Stay tuned here and on Art Center social media channels for updates. 

Q. Have your hours changed?
A. YES, for the foreseeable future, our hours are:
Mon: Closed
Tues: 11 am – 4 pm
Wed: 11 am – 4 pm
Thurs: 11 am – 7 pm
Fri: 11 am – 4 pm
Sat: 10 am – 4 pm
Sun: 10 am – 4 pm

Q: Will there be restrooms available during my visit?
A: YES. Restrooms will be available for ticketed visitors. Please note, restrooms are not available for non-ticketed members of the public.

Q. Will the Art Center’s reopening plan change?
A. With the evolving nature of the coronavirus pandemic, the Art Center’s reopening plan may change at any time. Stay tuned to desmoinesartcenter.org and the Art Center’s Facebook, Instagram, and Twitter channels for additional updates.


Additional audio visual support provided by Applied Art & Technology
 Applied Art

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